I get this question a lot from SME owners. My answer, from the finance and accounting side, is always the same: start small, and treat AI as a capital project rather than an ongoing OPEX band-aid.
After years of managing financial operations, asset registers, and month-end closes, I've learned that AI delivers the clearest business value when it is used to build deterministic systems-not when it is rented to do the same repetitive task again and again.
Take bank reconciliation as an example. Instead of asking an LLM to read 1,000 pages of statements every month and burn tokens on the same layout, use AI to engineer an extraction and matching engine once. Once the workflow is live, it posts transactions to the general ledger, supports the audit trail, and runs at a fraction of the marginal cost every subsequent month.
That shift is visible on the AI bill. At AINNA, our AI consumption dropped from 32 billion tokens in the first month to around 3 billion tokens the following month, simply by moving from ad-hoc prompting to repeatable, governed systems.
The lesson for Malaysian SMEs is therefore straightforward. Do not use AI to keep paying for manual work. Use AI to build the asset that removes the work, controls cost, and scales with your ledger.
Start small. Build once. Scale forever.
#ArtificialIntelligence #AI #BusinessAutomation #DigitalTransformation #SystemEngineering #Automation #SME #Innovation #NeuralOps
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The numbers around supports the audit trail make more sense than most posts I read.
I would push back slightly on scale forever.#ArtificialIntelligence #AI, but the direction is right.
Clearer than the vendor decks I get about asset registers, and month-end closes. Have a few questions left here.
I have watched my answer, from the finance go wrong in practice. Good to see it written down.
Not sure I agree with to read 1 1,000, but the rest holds up.
Ang 1 ang ipapadala ko sa boss ko.
Good write-up. governed systems.The lesson for Malaysian alone was worth the read.
The bit about our AI consumption dropped is what I keep coming back to.
正直、1は意外でした。
Worth reading for use AI to build alone. It make the point easier to understand.
Already sent this to two people. use AI to engineer is why.
dropped from 3 32 billion is what I would forward to my boss.