Muhammad Firdaus
Bin Nordin

Operations & Business Development

Technology management graduate with hands-on experience across warehouse operations, restaurant management, and e-commerce growth passionate about innovation, precision, and building efficient business systems.

📍 Melaka, Malaysia

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Professional Journey

2026 - Present

Warehouse Assistant (Part-Time)

J&T Bukit Rambai, Melaka

Manages incoming and outgoing stock, order picking and packing, and inventory records. Receives deliveries, supports loading operations, and maintains a safe, organized warehouse environment.

2024 - Jan 2026

Assistant Restaurant Manager

Cosmo Restaurant Sdn Bhd | Burger King, Melaka

Led recruitment, customer satisfaction monitoring, and F&B product ordering. Handled complaints, improved product quality, reviewed vendors, and ensured sanitation and safety compliance.

2023

Business Development Executive (Internship)

Ferryrich Sdn Bhd

Drove e-commerce growth on TikTok with 20% sales increase in 6 months. Optimized TikTok Live and trend analysis for Ramadhan and Hari Raya campaigns. Strengthened critical thinking, teamwork, and social media management.

2021 - 2023

Part-Time Catering Staff

AK Catering and Event, Klebang Besar

Maintained high standards of food preparation, hygiene, and cleanliness across cooked food and cut fruit service operations.

2021

Kitchen Staff

Marrybrown, Billion Mall Silibin, Ipoh

Food prep including washing, peeling, chopping, and cooking. Maintained kitchen cleanliness, waste disposal, and equipment hygiene.