Logistics Delivery Delay Alert Agent

import requests, json
from datetime import datetime, timedelta

API_TRACKING = "https://api.logistics.co/v2/tracking"

def fetch_shipments(merchant_id):
    resp = requests.get(API_TRACKING, params={"merchant": merchant_id})
    return resp.json().get("shipments", [])

def evaluate_sla(shipments):
    results = []
    for s in shipments:
        elapsed = s["delivery_hours"]
        sla = s["sla_hours"]
        ratio = elapsed / sla
        if ratio >= 2.0:
            severity = "CRITICAL"
        elif ratio >= 1.0:
            severity = "BREACHED"
        elif ratio >= 0.75:
            severity = "WARNING"
        else:
            severity = "ON_TIME"
        results.append({
            "order": s["order_id"],
            "courier": s["courier"],
            "elapsed": elapsed,
            "sla": sla,
            "severity": severity
        })
    return results

alerts = evaluate_sla(fetch_shipments("MCH-079"))
print(json.dumps(alerts, indent=2))