In 2019, AINNA started as an e-commerce company managing more than 80,000 dropship SKUs using an in-house platform that we designed and built ourselves.
By 2022, we transformed our operations to 4,000 ready-stock SKUs, giving us greater control over inventory, fulfilment, and customer experience.
In 2023, we launched 200+ own-brand products while integrating AI into content creation and marketing automation to improve productivity.
By 2025, our focus expanded beyond retail into building AI Agents, Multi-Agent Architecture, Detached Systems, and Smart Routing.
Today, in 2026, we are developing our NeuralOps AI Infrastructure Proof of Concept (POC)-designed to deliver practical, scalable, and efficient AI for enterprises and SMEs.
Over this journey, AINNA has generated RM15 million in total revenue and contributed RM325,000 in tax and zakat.
Our philosophy is simple:
We build what we use.
Every solution we develop is first tested in our own business. We solve real operational problems before bringing those solutions to other SMEs and enterprises.
We believe the best AI products are not created in a laboratory, they are built through real-world business experience.
From Retail Operations to AI Infrastructure. This is only the beginning.
#AINNA #NeuralOps #ArtificialIntelligence #AIInfrastructure #EnterpriseAI #SME #DigitalTransformation #Innovation #Entrepreneurship #Automation
From Retail Operations to AI Infrastructure. This is only the beginning.